At the inital stage of rolling out Microsoft Lync client to end users, or after having Lync running in the organization for a while, administrators are challenged with the Lync contact list managent task.
Lync client is not populated automatically with a Lync contact list which make it difficult for end users to communicate and collaborate effectively using Lync. There are three main reasons for this:
1- Lync end users will need training on how to manage their own Lync contact list.
2- They will spend time working on building contact groups and adding contacts to them.
3- They will not build relevant, consistent contact list that reflects the organization’s address book.
As a result, the Lync user adoption rates will go down, the level of communications and collaboration expected by Lync will not grow up to the expectations, and thus IT administrators are asked to solve this problem.
Contacts Manager for Lync software is a central and automatic contact list management solution that enables the admin to build contact list tempaltes and populate/push them to Lync end users in few seconds.
The application is built with an easy-to-use interface to allow the administrator to do the following:
1- Build Lync contact list templates by syncing with AD.
2- Assiging those Lync contact list templates to end users.
3- Populating the Lync contact lists automatically to the end users.
4- Updating the contact list on a regular basis.
All those funtinality can operated using a single interface from a central location.