This guide will show you how to solve the Microsoft Lync plug-in for Vytru Media Control error message.
“Context not supported: this conversation includes context which requires a Microsoft Lync plug-in for Vytru Media Control. Please contact your administrator to enable this context.”
This notification may appear to you when you try to place a call between a regular Lync client and the RVC System and this mean that you need to install an additional plugin to allow you to control the PTZ camera connected to the RVC System, in most cases this message appear with Logitech confrencecam CC3000e.
So you can download and install this PLUGIN then you will observe that the notification will disappear and you will be able to control the RVC camera from your local machine.