This guide will show you how to add contacts by phone numbers and display it in Lync client by display name.
To get started,
- Create a new contact in Active Directory.
2. Type First, Last and Display name.
3. Type Telephone number.
4. Get back to Contacts Manager console and add the Contact with the same name and number to the desired group and then populate the contact list.
e.g. Name: Dorothy Acevedo & SIP URI: tel:+1-202-555-0114
Note: Please make sure to add Contacts in the same way you have added them in the AD for Example (Dorthy Acevedo) shouldn’t be added (dorthy avecedo).
e.g. Name: Dorothy Acevedo & SIP URI: tel:+1-202-555-0114
Note: Please make sure to add Contacts in the same way you have added them in the AD for Example (Dorthy Acevedo) shouldn’t be added (dorthy avecedo).
5. Open Lync Client.
Note: If the contacts are still display as phone number not display name, please wait for around 12 hours for the synchronization with the AD to be done, or update the address book from the Lync Server by below commands:
- Update-CsUserDatabase
- Update-CsAddressBook