This guide will show you how to save or send log files for your Room Video Conferencing System (RVC).
To get started,
- Open RVC Settings
- Select Send Logs
- This will open Logs setting and you will see two options:
2. Save Logs to Flash Memory and Send Manually
To Send your RVC Logs to Vytru Support Team:
- Select Send Logs by Mail
- Type your message in Message Body (Optional)
- Checkbox Include Lync Logs (Optional)
- Checkbox Include Windows Event Logs (Optional)
- Click Send Email button
To Save your RVC Logs to USB flash drive:
- Attach USB flash drive to your RVC Unit.
- Select Save Logs to Flash Memory and Send Manually
- Checkbox Include Lync Logs (Optional).
- Checkbox Include Windows Event Logs (Optional).
- Click Save Button